Jem talks about the challenging yet sometimes exciting times during lockdown as they helped their clients to navigate the crisis. They've had important conversations with clients as to how they re-engineer their businesses and thrive in what's become a different world. 

Suki and Jem discuss how one the difficulties during lockdown has been how busy everyone's found themselves but in reality, not much has actually been happening - but finally, the tide is starting to turn. 

They touch upon the great use of media in a selfless way and Jem explains the idea that came about to create a crisis line for front line workers - this was then delivered within a couple of weeks with zero budget, picked up by newspapers and able to contribute over half a million pounds to a suicide crisis charity.