Customer Engagement Agency of the Year Runner Up

For the 2nd year on the trot!

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For the 2nd year in a row, we're delighted to be named as one of the best Customer Engagement agencies in the UK. We were commended for our work, our culture and approach to finding new, diverse talent.

You can see the full write up below:


Last year was a strong one for the Interpublic Group agency. It won the hotly contested Three Mobile CRM business and was the only UK customer engagement agency to snare a Cannes Lion in Direct and win at the Campaign Big awards. MRM McCann also won three golds for three different clients at the DMAs. The agency collaborated with diverse placement agency Jolt, talent outfit Hidden and Creative Equals’ "Creative Comebacks" to turn talk about inclusion into action. Another highlight was the appointment of the energetic Chris Pearce as chief executive. Judges commended the agency for its work on Direct Line and The Miscarriage Association.

You can read the original article here:


MRM is a leading customer relationship marketing agency. Through a strong foundation in strategy, data science, technology and creativity, we help transform businesses by helping brands grow meaningful relationships with people. We are part of the Interpublic Group and a top agency in the McCann Worldgroup network, with over 40 offices across North America, Latin America, Europe, the Middle East and Asia Pacific.

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