For digital transformation to be successful, cultural change is vital. This is just as true for telcos as all other industries.

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Cultural change is vital to any successful digital transformation programme. This is true for all industries, including telcos.

We look at organisations the telco industry can learn from who champion collaborative teams, strong emphasis on on training and development and agile methods of working.

Read the full article here at BIO's News & Views.

The BIO Agency

BIO is an award-winning digital agency consulting and delivering on customer experience-led innovation and transformation. We are one of the only agencies in the UK that can provide an in-house, end-to end service, spanning everything from business vision and strategy to service design, creative innovation and technical development and build. Defining ourselves as Digital Change Agents®, we create customer experiences that are simple, seamless and intuitive, changing the way customers engage and buy from today’s organisations. We work to redefine sectors, helping clients move ahead of their competitors and creating companies fit for the future.